Users of the Cash App now have a chance to apply for compensation from a $15 million settlement related to their claims of insufficient safety features. The lawsuit claimed that because Block and Cash App Investing failed to protect user data, accounts and transactions had been obtained without approval.
The settlement aims to pay impacted users as well as avoid the problems of a long legal battle. Now, those who qualify can file claims for financial loss and other damage caused by these security issues.
Cash App Settlement 2024
Michelle Salinas, Raymel Washington, and Amanda Gordon filed the class action complaint that led to this settlement. The action had been taken after two major breaches: one in 2022 when a former employee of Cash App Investing got illegal access, and another in 2023 where account access was obtained by using recycled phone numbers.
The complainants claimed that Cash App handled complaints improperly and ignored to protect customer data. This settlement provides financial compensation to the impacted users while requiring the company to improve its security guidelines.
Cash App Legal Settlement Overview
Authority | Cash App |
Program Type | Cash App Settlement |
Country | USA |
Settlement Amount | $15 Million |
Claim Deadline | November |
Max Compensation | Up to $2,500 |
Category | Government Aid |
Official Website | www.cashappsecuritysettlement.com |
Eligibility for Cash App $15 Million Legal Settlement
- You must have been a Cash App or Cash App Investing customer from August 23, 2018, to August 20, 2024, in order to be eligible for payment.
- Eligible individuals include those who faced illegal account access, or dissatisfaction with how their complaints were solved.
- Claimants are eligible to obtain payment for verified transaction losses, compensation for lost time dealing with the security breach, and up to $2,500 for additional damages.
- To be eligible for payment, you must have proof to back up your Cash App settlement claim.
Details of Allegations and Security Breaches
- The lawsuit focused on two major security failures. A former Cash App Investing employee improperly obtained private customer data in 2022.
- The issue reappeared in 2023 when accounts were accessed through recycled phone numbers.
- They also claimed that the company did not respond properly to customer complaints, leading to financial losses for many users.
- The complainants claimed these incidents were caused by poor safety precautions and mistakes on Cash App’s part.
Compensation Categories and Fund Allocation
A number of expenses, including direct payments to impacted consumers, and legal fees, will be covered by the $15 million settlement fund. Claimants can receive compensation for various kinds of losses, including up to $2,500 for out-of-pocket charges such as identity theft protection and credit monitoring, and $25 per hour for up to three hours spent resolving the breach.
Claimants are also able to receive compensation for transaction losses that were directly caused by illegal activity. Settlement payouts will be equally adjusted if the overall number of claims exceed the settlement amount.
Filing a Claim and Important Deadlines
Eligible consumers must submit their claims by November 18, 2024, in order to receive benefits from this settlement. The process involves confirming eligibility, collecting necessary proof such as financial receipts, and completing the claim form online through Cash App portal, and it is necessary to include additional proof with the submission.
Claimants should also make sure their contact information stays up to date to receive settlement compensation. The Cash App Security Settlement Administrator can provide more information and support.
FAQs
What compensation is provided?
Up to $2,500 for damages, $25/hour for time lost, and compensation for transaction losses.
What is the deadline to file a claim for the Cash App settlement?
The deadline to submit a claim is November 18, 2024.
Who qualifies for the Cash App settlement?
Customers from August 23, 2018, to August 20, 2024, with unauthorized account access or unresolved complaints.